If you have ever changed your dentists or doctors then you may have been given the authorization to transfer your medical records between providers. This ability to ask for your information is an example of data portability in action — facilitated by laws such as HIPAA in the USA. Data…

Because you are curious if Salesforce can be your consent management platform for GDPR and CCPA compliance. And how can it be architected and designed for such use? Also, what features does Salesforce offer to make it easier? Read on… Based on Managing Consent — What, Why, and Use Cases…

Data Privacy laws such as GDPR and CCPA bring in a new set of requirements around Consent for processing of Personal Data. If your company actively processes private data of EU residents or California residents, especially in Salesforce…Read on. What is Consent Management Consent is basically getting permission from a person(data subject) in an…

Will your Salesforce + Marketing Technology (Marketing Cloud, Pardot, Eloqua, Marketo, etc) go the distance in the Covid-19 and beyond? How will it stay respectful of your prospect’s time, attention, and preferences, as well as comply with Privacy laws? Businesses built on entry barriers, global inefficiencies and entrenched positions, need…

If you are a business that uses Salesforce and Pardot then it makes perfect sense to have one centralized communication preference center. This will ensure that you are not sending out emails to opted out individuals neither from Salesforce nor Pardot. Respecting consent is a key requirement of GDPR and…

This is second in our series of articles on GDPR. Check our previous article here on GDPR Data Inventory, Data Processing, and Right To Be Forgotten. “Our Information Security is designed to prevent customer data downloads, now they want me to automate downloading it!” the IT architect said with bewilderment. …

Once upon a time, there was a king who really liked Coconuts. In his Coconut-mania, he decided to have his palace security designed like a Coconut. The border wall and security were an impenetrable shell, but once inside, everything was accessible. It worked until one night his Vizier decided to…

“I don’t even know where to start…We have 5 Million customer records.” said the exasperated to-be DPO. As an American company that primarily does business in the US, one of our clients thought GDPR was not something they needed to worry about. Boy, were they wrong! …

We are a happy customer of Marriott and an admirer of JW Marriott. The Marriott’s golden rule of “Treating others like we’d like to be treated.” resonates strongly with our company, our products and the culture we are trying to build. To us, GDPR compliance is no different. When we…